We’re seeking a generalist Operations and Office Administrator to support the work of our charity, working with other departments as required.
Operations
- Group Booking Administration: Includes processing invoices, setting up on the CRM system, chasing bookings and payments.
- Reservations: To provide cover in the absence of the Reservations Administrator and assist in busy periods.
- Additional tasks: Ad hoc operations tasks/office support when required including processing post/pre-voyage paperwork.
- Data Entry into CRM: Timely and accurate data entry
- Call Handling: Answering, advising and directing phone calls as appropriate
Finance
- Finance data entry: Inputting invoices into accounting system & donations into CRM.
- Fundraising income support: logging donations on income sheets, producing thank you letters and receipts as and when needed.
- General filing: both hard copies and digital.
WORKING HOURS
Monday – Friday 8:45-17:15
BENEFITS PACKAGE
- Hybrid Working (2 days a week WFH, 3 days in office)
- Generous annual leave entitlement starting at 25 days and increasing with length of service
- Enhanced sick pay
- Gunwharf Quays Discount Card
As the Operations and Office Administrator, you’ll join a team that is friendly and welcoming. We are all motivated by the charity’s aim of giving young people from disadvantaged backgrounds life-changing experiences at sea. If you are passionate about making a difference to the lives of young people – who need our support now more than ever – we’d love to hear from you!
Interested?
Download the detailed job specification above to find out more and check you meet the essential criteria. If the role sounds like a good fit, please apply by completing the application form below.
We intend to begin interviews for this role the w/c Monday 1st December.
Please apply early to avoid disappointment.
